Technical Emergency Service
We are here for you!
Urgent questions do not always arise in our opening hours. In order to be able to help you nevertheless, we have set up a technical emergency service for you. Whether you need technical assistance or have a question about the functions of your motorhome, you will find competent and prompt support from us.
Monday to friday: 17.00 to 22.00
Saturday, Sunday and public holidays: 10.00 to 20.00
You can reach us by phone +49 (0) 151 55586607
or via E-Mail: service(at)morelo.eu
IVECO ASSISTANCE NON-STOP
FOR MORELO VEHICLES ON IVECO CHASSIS
If your MORELO with IVECO Chassis help, you can access the IVECO workshop-network in different ways.
If you can't drive to a workshop yourself, IVECO Assistance NON-Stop (IANS) is avaible 24 hours a day, 365 days a year.
- at the international phone number 00800 - 48326 000
- via smartphone-app (Send all important information with a few clicks)
If you would like to drive to a workshop on your own, you can search for a workshop on the Internet:
- visit > location search
- choose your service
- search filter, e.g. Iveco Camper Center or Station (extended opening hours)
INDIVIDUAL RESCUE CARD
OUR ADVICE FOR YOUR SAFETY
On the website of the journal promobil you find instructions for creating your individual rescue card. A rescue card provides firemen with valuable information in case of accidents, such as pyrotechnic belt tensioners and the installation position of the fuel tank - and in the best case, where the gas bottles are situated.
MERCEDES-BENZ »SERVICE24H« EMERGENCY CALL
FOR MORELO VEHICLES ON MERCEDES-BENZ CHASSIS
If you have a breakdown or a start-up problem with your MORELO on Mercedes-Benz chassis, the Mercedes-Benz 24hService will help you throughout Europe. Call the service hotline 00800 5 777 7777. The mobile service will come to you as soon as possible - every day of the year, around the clock.
If the repair can not be repaired on-site, your vehicle will be taken to the nearest Mercedes-Benz workshop. Of course it will be ensured that you can continue driving as soon as possible.